Handling Objections
As a NEW coach getting over the FEAR of people saying NO or telling you it COSTS TOO MUCH is HARD. I know its easy to look at other coaches and think “People MUST not tell THEM NO!” but let me tell you a secret…..I LOVE IT WHEN PEOPLE TELL ME NO!!!!
Why??? Because it gives me a chance to PROVE to them that I am about THEM and not about ME!!!! Here are MY tips to how to deal with OBJECTION/REJECTION…..LEARN TO LOVE NO!!! Because on the otherside of EVERY NO…..there is a YES. If you do it the RIGHT WAY.
– Begin and End with LOVE
I know that sounds SILLY. But its IMPORTANT. This buisness ONLY works if you are willing to REALLY LOVE people….no matter if they say YES…or NO!!!
– INVITE with love. I keep my invites SIMPLE and SWEET. Truly. “Hey I was thinking about you… I am coaching a fitness challenge group for moms and I would LOVE to have you in the group!!! Its so fun I know you’d Love it!!! No pressure, just thought I’d see if you wanted to join us. Let me know if you want more details
* TAKE THE PRESSURE OFF…and DO NOT GIVE specific information or attatch videos or links!!!! Start off JUST by saying I WANT YOU IN MY LIFE AND MY GROUP!!!!
-Deal with OBJECTIONS with LOVE.
The biggest one…is ITS TOO EXPENSIVE!!! This is where you need to help them understand that they aren’t JUST getting a Challenge Pack..THEY ARE GETTING YOU!!!!! After the group is OVER…they will STILL HAVE YOU!!!!
YOU are going to help them…you are going to be there for them 100%….until they reach their goals. THAT IS YOUR JOB!!!!! SO TELL THEM!!!
This is why I created a “graduate group”. A group I put all my challengers into AFTER the challenge. I run it just like a challenge group….and its a way for me to KEEP customers and COACHES motivated and connected…and CHANGING THEIR LIVES.
SURE ITS AN INVESTMENT. A workout video isnt there for them after its over….. BUT YOU ARE.
THIS IS NOT ABOUT THE CHALLENGE PACK……THIS IS ABOUT HAVING YOU AS A COACH!!!! AND YOU ARE PRICELESS…..and YOU WILL CHANGE THEIR LIFE!!!
TELL THEM THAT……and you WILL get more YES’s. YOU ARE BEACHBODYS MAGIC INGREDIENT to Peoples SUCCESS. YOU AND YOUR LOVE!!!
AND they STILL say NO!!!
You will get A LOT of NO’s. The reason I have Success Club points is because I get a LOT of NO’s. AND I LOVE IT! Embrace rejection….because its a way to SHOW them you care about THEM and NOT the money.
Tell them “Thats ok!! I know its a crazy time for you. But I would LOVE to have you in my groups another time!!!! Just let me know if there is ANYTHING I can do for YOU!!!”
A LOT of times people will tell me no….and I will take the pressure off, tell them I totally GET IT….and then they will change their mind. WHY??? because they feel LOVED not pressured!!!
*Consider EVERY NO as a “Not right now”!!!!
Send them off with a compliment…and genuine You are awesome!!!! LEAVE the door open for an invite down the road. THESE PEOPLE WILL WATCH WHAT YOU DO……and THEY WILL COME BACK TO YOU. They are just not READY to commit yet!!! But when they are READY….if you leave them with LOVE….they will be DRAWN RIGHT BACK TO YOU!!!! EVERY TIME.
SO TRUST IN TIMING!!!!!! TRUST that every NO is a NO NOT RIGHT NOW….and TREAT them as if they SAID YES!!!!!
What if they IGNORE YOU????
WHO CARES???? Just like the stuff on their Facebook page…and BE KIND!!!! BE GENUINE….and KEEP GOING!!!!! Do a last minute “hey I didnt want to leave you out so I am just checking back with you. No pressure, I just wanted to see before I close out my group”
THEN
*Always consider them as” Watch and waits”. You will get a LOT of surprises when people KNOCK YOUR DOOR down and say “Ive been watching you for MONTHS….and now I am ready”
And you will laugh inside and think “Huh…thats funny…because I THOUGHT YOU WERE IGNORING ME!!!!” haha
THIS IS WHY YOU MUST BE PROOF THE PRODUCT WORKS…and BE YOU!!! People want to know that even if they IGNORE YOU…SAY NO….EVEN MAKE FUN OF YOU…..that you are COMMITTED TO THIS!!!!!
LAST THING!!!!!
BE YOU!!!!!! TRUST IN TIMING!!!! ALWAYS RELATE and VALIDATE!!!
AND ALWAYS BEGIN AND END WITH LOVE!!!!
Handling Objections with love: http://youtu.be/9VpeAMbe8bo
Shakeology Objections (It is NOT a protein drink!) by Seay Standfordhttp://youtu.be/96s6I2qV0gI
As a NEW coach getting over the FEAR of people saying NO or telling you it COSTS TOO MUCH is HARD. I know its easy to look at other coaches and think “People MUST not tell THEM NO!” but let me tell you a secret…..I LOVE IT WHEN PEOPLE TELL ME NO!!!!
Why??? Because it gives me a chance to PROVE to them that I am about THEM and not about ME!!!! Here are MY tips to how to deal with OBJECTION/REJECTION…..LEARN TO LOVE NO!!! Because on the otherside of EVERY NO…..there is a YES. If you do it the RIGHT WAY.
– Begin and End with LOVE
I know that sounds SILLY. But its IMPORTANT. This buisness ONLY works if you are willing to REALLY LOVE people….no matter if they say YES…or NO!!!
– INVITE with love. I keep my invites SIMPLE and SWEET. Truly. “Hey I was thinking about you… I am coaching a fitness challenge group for moms and I would LOVE to have you in the group!!! Its so fun I know you’d Love it!!! No pressure, just thought I’d see if you wanted to join us. Let me know if you want more details
* TAKE THE PRESSURE OFF…and DO NOT GIVE specific information or attatch videos or links!!!! Start off JUST by saying I WANT YOU IN MY LIFE AND MY GROUP!!!!
-Deal with OBJECTIONS with LOVE.
The biggest one…is ITS TOO EXPENSIVE!!! This is where you need to help them understand that they aren’t JUST getting a Challenge Pack..THEY ARE GETTING YOU!!!!! After the group is OVER…they will STILL HAVE YOU!!!!
YOU are going to help them…you are going to be there for them 100%….until they reach their goals. THAT IS YOUR JOB!!!!! SO TELL THEM!!!
This is why I created a “graduate group”. A group I put all my challengers into AFTER the challenge. I run it just like a challenge group….and its a way for me to KEEP customers and COACHES motivated and connected…and CHANGING THEIR LIVES.
SURE ITS AN INVESTMENT. A workout video isnt there for them after its over….. BUT YOU ARE.
THIS IS NOT ABOUT THE CHALLENGE PACK……THIS IS ABOUT HAVING YOU AS A COACH!!!! AND YOU ARE PRICELESS…..and YOU WILL CHANGE THEIR LIFE!!!
TELL THEM THAT……and you WILL get more YES’s. YOU ARE BEACHBODYS MAGIC INGREDIENT to Peoples SUCCESS. YOU AND YOUR LOVE!!!
AND they STILL say NO!!!
You will get A LOT of NO’s. The reason I have Success Club points is because I get a LOT of NO’s. AND I LOVE IT! Embrace rejection….because its a way to SHOW them you care about THEM and NOT the money.
Tell them “Thats ok!! I know its a crazy time for you. But I would LOVE to have you in my groups another time!!!! Just let me know if there is ANYTHING I can do for YOU!!!”
A LOT of times people will tell me no….and I will take the pressure off, tell them I totally GET IT….and then they will change their mind. WHY??? because they feel LOVED not pressured!!!
*Consider EVERY NO as a “Not right now”!!!!
Send them off with a compliment…and genuine You are awesome!!!! LEAVE the door open for an invite down the road. THESE PEOPLE WILL WATCH WHAT YOU DO……and THEY WILL COME BACK TO YOU. They are just not READY to commit yet!!! But when they are READY….if you leave them with LOVE….they will be DRAWN RIGHT BACK TO YOU!!!! EVERY TIME.
SO TRUST IN TIMING!!!!!! TRUST that every NO is a NO NOT RIGHT NOW….and TREAT them as if they SAID YES!!!!!
What if they IGNORE YOU????
WHO CARES???? Just like the stuff on their Facebook page…and BE KIND!!!! BE GENUINE….and KEEP GOING!!!!! Do a last minute “hey I didnt want to leave you out so I am just checking back with you. No pressure, I just wanted to see before I close out my group”
THEN
*Always consider them as” Watch and waits”. You will get a LOT of surprises when people KNOCK YOUR DOOR down and say “Ive been watching you for MONTHS….and now I am ready”
And you will laugh inside and think “Huh…thats funny…because I THOUGHT YOU WERE IGNORING ME!!!!” haha
THIS IS WHY YOU MUST BE PROOF THE PRODUCT WORKS…and BE YOU!!! People want to know that even if they IGNORE YOU…SAY NO….EVEN MAKE FUN OF YOU…..that you are COMMITTED TO THIS!!!!!
LAST THING!!!!!
BE YOU!!!!!! TRUST IN TIMING!!!! ALWAYS RELATE and VALIDATE!!!
AND ALWAYS BEGIN AND END WITH LOVE!!!!
Handling Objections with love: http://youtu.be/9VpeAMbe8bo
Shakeology Objections (It is NOT a protein drink!) by Seay Standfordhttp://youtu.be/96s6I2qV0gI